- Information Collected
- Use of Information Collected
- Sharing and Transfer of Information
- Children’s Privacy
- Your Choices
- Retention and Security of Personal Information
- Links to Other Site and Social Media
- EU-U.S. Privacy Shield
- Contact Us
1. Information Collected
- Information You Knowingly Provide. We collect information you knowingly provide to us, for
example, when you submit an application for employment with us, fill in forms on
our website (“Site”), communicate with us via email addresses specified on our Site,
or when you contact us about our products or services. Such information may
include your personal information. Personal
information is any information by which you may be personally identified, such
as your name, postal address, telephone number, email address, date of birth,
Social Security Number, employment, financial or health information and any
other information defined as personal or personally identifiable information
under an applicable law.
Information Automatically Collected Through Technologies. We may use automated technology to collect information from your computer system or mobile device when you visit our facilities or use our Site. Such information may include your operating system or browser type, screen resolution, language, city and country to create reports for system administration. We do not receive personally identifiable information from the use of automated technology.
Automated technology may include cookies, web beacons and similar tracking technologies. A “cookie” is a small text file that is placed onto an Internet user’s web browser or device and is used to remember and/or obtain information about the user. A “web beacon” is a small object or image that is embedded into a web page, application, or email and is used to track activity. They are also sometimes referred to as pixels and tags.
- Information from Other Sources. We may
collect information about you from other companies and organizations. For example, we may need to obtain personal
information about you from third parties in order to process your job applications. We may also collect information that is
publicly available. For example, we may
collect information about you when you interact with us through social media.
2. Use of Information Collected
- Provide and deliver products and services you request;
- Communicate with you regarding your orders, purchases, accounts, employment applications or promotions entries;
- Respond to your comments and questions and provide customer service;
- Operate and improve our Site, products, and services;
- Protect against, identify and prevent fraud and other crime, claims and other liabilities;
- Comply with applicable law; and
- Any other purpose you
3. Sharing and Transfer of Information
- On‑Cor affiliates. We may share your information with our affiliates. Our affiliates who receive this information from us are not authorized to use or share the information, except as set out in this Policy.
- Third Party Vendors. We may share your information with vendors who provide services to us, such as fulfilling orders, providing data processing and other information technology services, auditing, compliance, and corporate governance functions.
- Business Reorganization or Sale. We may, for strategic or other business reasons, decide to sell or transfer all or a portion of our business. As part of that sale or transfer, we may pass information we have collected and stored, including customer information, to anyone involved in the sale or transfer.
- Consent. We may share your information for any other purposes with your consent.
We may also share aggregated or anonymized information in a form that does not directly identify you.
Except as provided herein, On‑Cor does not sell, transfer or otherwise share your personal information with other third parties.
4. Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If you believe that we might have any information from or about a child under 13, please contact our compliance representative listed below and we will use reasonable efforts to promptly delete the child's information from our records.
5. Your Choices
We do not share personal information with third parties for their own direct marketing purposes. You are in control of any personal information you provide to us. If at any time, you would like to access, correct or delete your personal information in our records, you may do so by contacting our compliance representative listed below. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Notice to California residents under 18 years of age
If you are a registered user of online services under the age of 18, and we have actual knowledge of your age, then under California law you may request and obtain removal of certain content or information you have posted on our online services. To do so, please contact us at the address, phone number or email address below. Please note that removal does not ensure complete or comprehensive removal of the content. For example, removal may not be possible or permitted if another provision of law requires the content to be maintained, if it was posted or reposted by others, or if we paid compensation to you in exchange for the posting.
6. Retention and Security of Personal Information
On‑Cor will retain your personal Information only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws and your consent to such purpose remains valid after termination of our relationship with you.
We are committed to taking appropriate measures designed to keep your personal information secure. While we will take reasonable steps to safeguard your personal information against accidental, unlawful or unauthorized loss, access, use, alteration, disclosure or destruction, no website, mobile application, computer system, or transmission of information over the internet or any other public network can be guaranteed to be 100% secure.
We urge you to be careful online. This includes not sharing your user names and passwords. Any transmission of personal information by you through such mediums is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on those mediums.
7. Links to Other Site and Social Media
8. EU-U.S. Privacy Shield
As a Privacy Shield participant, On‑Cor is committed to and has certified that it adheres to the Privacy Shield Principles for all personal information received from the European Union in reliance on the Privacy Shield. Please note the following:
- Cor may share personal information that is subject to the Privacy Shield Principles with service providers who provide services to us, as described above in Section 3. On‑Cor may be liable under the Privacy Shield if these vendors process such personal information in a manner inconsistent with the Privacy Shield and On‑Cor is responsible for the event giving rise to the damage.
- On‑Cor may disclose personal information received in reliance on the Privacy Shield in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
- You have the right to request access to personal information received by On‑Cor in reliance on the Privacy Shield, and to exercise choice in limiting On‑Cor’s use and disclosure of such information. If you are interested in exercising your right and choice, please contact the On‑Cor compliance representative listed below.
In compliance with the Privacy Shield Principles, On‑Cor commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact On‑Cor at:
Attn: Compliance Representative
1225 Corporate Boulevard
Aurora, IL 60505
On‑Cor has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgement of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit JAMS complaint handling webpage. The services of JAMS are provided at no cost to you. If JAMS is unable to resolve your concern, you may have the right to invoke binding arbitration under certain conditions. To learn more about this option, click here.
Please note that the foregoing processes apply only to the resolution of disputes regarding personal information received by On‑Cor under the Privacy Shield. All other disputes that you may have with On‑Cor, its subsidiaries or affiliates, or any agents, representatives, agencies, officers, directors, or employees, must be resolved in accordance with the terms and conditions of any applicable websites, email newsletters, email subscriptions or other digital properties owned or controlled by a member of the On‑Cor family.
10. Contact Us
On‑Cor Frozen Foods, LLC
Attn: Compliance Representative
1225 Corporate Boulevard
Aurora, IL 60505
Limitation of Liability
IN NO EVENT WILL ON-COR, ITS AFFILIATES OR THEIR RESPECTIVE MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, REPRESENTATIVES, SERVICE PROVIDERS (COLLECTIVELY, THE "ON-COR TEAM") BE LIABLE FOR ANY DAMAGES OR INJURY, INCLUDING, WITHOUT LIMITATION, ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, ARISING OUT OF YOUR USE OF, OR INABILITY TO USE, THE SITE AND THE CONTENT/MATERIALS CONTAINED THEREON, EVEN IF THERE IS NEGLIGENCE OR THE ON-COR TEAM HAS BEEN ADVISED OF THE POSSIBILITY THEREOF, OR BOTH. THE ON-COR TEAM’S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY CLAIM OR DISPUTE ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR ANY CONTENT/MATERIALS THEREON IS TO DISCONTINUE YOUR USE OF THE SITE OR SUCH CONTENT/MATERIALS. THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU TO THE EXTENT THAT APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. NOTWITHSTANDING THE FOREGOING, THE ON-COR TEAM’S TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, AND CAUSES OF ACTION (IN CONTRACT, TORT, OR OTHERWISE) SHALL NOT BE GREATER THAN THE AMOUNT YOU PAID TO ACCESS THE SITE.
Disclaimer of Warranties
THE SITE AND THE CONTENT/MATERIALS THEREON ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, THE ON-COR TEAM DISCLAIMS ANY AND ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE USE OF OR THE RESULT FROM THE USE OF THE SITE AND THE CONTENT/MATERIALS THEREON IN TERMS OF THEIR COMPLETENESS, SECURITY, QUALITY, ACCURACY, RELIABILITY, OR OTHERWISE IS AT YOUR SOLE RISK. YOU (AND NOT THE ON-COR TEAM) ASSUME THE ENTIRE COST OF ANY AND ALL NECESSARY SERVICING, REPAIRS OR CORRECTIONS RESULTING THEREFROM. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Restrictions on Use
You agree not to do any of the following while using the Site:
Post, send, upload, distribute, submit or otherwise make available any content/materials that are false, harmful, threatening, abusive, tortious, defamatory, libelous, disparaging (including disparaging of On‑Cor), vulgar, obscene, pornographic or that promotes violence, racial hatred, terrorism or illegal acts, or is otherwise objectionable (as determined by On‑Cor in its sole discretion);
Transmit, post, send, upload, distribute, submit or otherwise make available any content/materials that are unlawful or infringes, violates or misappropriate any patent, trademark, trade identity right, trade secret, publicity right, privacy right, copyright or any other intellectual property or any other rights of any third party;
Transmit, post, send, upload, distribute, submit or otherwise make available any viruses, Trojan horses or other harmful, disruptive or destructive files or material that interferes with any third party's uninterrupted use and enjoyment of the Site;
Impersonate any person or entity, or otherwise disguise the origin of any content/materials transmitted through the Site or to On‑Cor, including forging any TCP/IP packet header or any part of the header information in any transmission to the Site for any reason;
- Transmit, post, send, upload, distribute, submit or otherwise make available through the Site any personal advertising, junk mail, spam, chain letters, pyramid schemes or offer for sale of any products or services, except in areas, if any, specifically designated for such purposes;
Collect or harvest the information of any user or otherwise access the Site using automated means (including but not limited to harvesting bots, robots, spiders or scrapers); or
Violate any applicable local, state, federal or international law, rule or regulation.
Links to Third-Party Sites
The Site may contain links to third-party owned or operated websites. On‑Cor does not control, examine or evaluate any part of such third-party websites, including, without limitation, any goods or services sold or promotions offered on such sites. The inclusion of any links to such sites does not necessarily imply an endorsement by On‑Cor of such sites or anything referred to on or in connection therewith. You acknowledge and agree that you assume the risk of accessing any such linked websites and On‑Cor is not responsible or liable for any content/materials on any such websites.
Linking to the Site
Membership & Registration
Any solicited or unsolicited ideas, graphics, messages, remarks, suggestions, or other non-personally-identifiable information communicated to On‑Cor on or through the Site (each a "Submission" and collectively, "Submissions") will be considered non-confidential and nonproprietary. On‑Cor will have exclusive ownership of all current and future rights, of every kind and nature everywhere, in and to each Submission. On‑Cor may use such Submissions for any commercial or other purposes whatsoever without compensation to you or any other person sending the Submission. You acknowledge that you, not On‑Cor, are solely responsible for whatever material you submit, including its legality, reliability, accuracy, appropriateness, originality, and copyright. You also represent that such Submission is original with you, and does not infringe upon or violate the rights of any third person, including without limitation, any intellectual property rights, rights of publicity or privacy, or any other proprietary rights.
Copyrights and Compliance Representative
On‑Cor respects the intellectual property of others, and we ask our users to do the same. In accordance with the Digital Millennium Copyright Act, On‑Cor has designated a compliance representative to receive notice of claims of copyright infringement on the Site. On‑Cor's compliance representative may be reached at On‑CorLegalDepartment@On‑Cor.com
If you believe that any content/materials on the Site infringe the copyright in a work that is owned or controlled by you or if you believe that your work has been copied in a way that constitutes copyright infringement, please promptly provide On‑Cor's compliance representative the following information in writing (see 17 U.S.C. § 512(c)(3) for further detail):
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
- A description of the copyrighted work that you claim has been infringed, or if multiple copyrighted works are covered by a single notification, a representative list of such works;
- The exact URL or a description reasonably sufficient to permit On‑Cor to locate where the alleged infringing material is located on the Site;
- Your name, address, telephone number and email address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law;
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are either the copyright owner or authorized to act on the copyright owner's behalf. (See 17 U.S.C. § 512(f) regarding penalties for knowingly misrepresenting that certain material infringes another's copyright.)
Sweepstakes and Promotions
Any sweepstakes or promotions offered on the Site are subject to the official rules for each such sweepstakes or promotion. By entering such sweepstakes or promotion, you agree to comply with its rules, and the decision(s) of the sponsor(s) thereof, which shall be final and binding in all respects.
On‑Cor Supply Chain
California Transparency in Supply Chains Act Disclosure
On‑Cor Frozen Foods, LLC supports the goals of the California Transparency in Supply Chain Act of 2010 ("Act") and strives to continually improve our processes and practices to maintain high standards in the ethical sourcing of materials used in our products. Our efforts so far in aligning with the Act's requirements include the following:
Certifications by Direct Suppliers
To help assure our procurement is free from slavery and human trafficking, our supply agreements incorporate language requiring suppliers to warrant compliance with the Act and any known violation may result in immediate termination of the agreement.
Further, our supplier code of conduct makes clear our commitment to fair labor standards and our expectation toward our suppliers to share this commitment. The supplier code of conduct requires our suppliers to adhere to certain principles and practices, including workplace safety, equal employment opportunities and fair employment practices prohibiting child labor, forced labor, or any form of slavery or human trafficking.
Our supplier code of conduct is embedded into our procurement practices as follows:
All new suppliers are required to acknowledge the supplier code of conduct as part of their on-boarding process;
A link pointing to our purchase order terms and conditions and the supplier code of conduct is referenced in each SAP system-generated purchase order, allowing our suppliers access to a website that uploads the latest version of the supplier code of conduct; and
When necessary, a hard copy of the latest version of the supplier code of conduct is issued to our current supplier community.
Verification and Audits of Product Supply Chains
In addition to our supply contracts and supplier code of conduct, we are now designing a risk-based verification process to identify high-risk suppliers and developing an appropriate responsible-sourcing audit approach to ensure our product suppliers are in compliance with our supplier code of conduct.
On‑Cor reserves the right to audit our suppliers' compliance with the supplier code of conduct by On‑Cor or its approved third party. If an audit identifies a violation of our supplier code of conduct, On‑Cor reserves the right to demand prompt corrective measures by our suppliers to On‑Cor's satisfaction and the right to terminate any and all business if not corrected on a timely basis.
Internal Accountability Standards
At On‑Cor, we are committed to conducting business with the highest integrity and in compliance with all applicable laws and regulations. Our employees are expected to adhere to the principles described in our business standards. The principles stated in our business standards apply to all aspects of our business, including those pertinent to entitlement to work, ethical sourcing and partnering with suppliers who act as good corporate citizens. Violators are subject to disciplinary action, up to and including termination of employment.
In 2011, we rolled out an online training program for our business standards to our management employees. We are now designing a compliance program with the goal of ensuring more robust compliance training throughout each level of our organization. In addition, On‑Cor provides employees responsible for supply chain management and procurement with on-going opportunities to update the company's practices with respect to ethical sourcing. Our supply chain personnel participate in industry trade groups, on-line industry and academic programs as well as benchmarking practices against those of other companies in the food industry.